Introduction
This policy explains what information DomoMesh collects when you submit an inquiry, request samples, or apply to our partnership program, and how we use and protect it.
Information We Collect
We collect only the information needed to respond to your B2B request:
- Contact details: name, company, email address, and country
- Inquiry details: product lines, target quantities, and timelines you share with us
- Business context: target market and cooperation model (wholesale, private label, OEM/ODM)
- Communication history: emails and form submissions so our team can follow up accurately
- Technical data: standard server logs (IP address, browser type) used for security and analytics
How We Use Information
The information you provide is used strictly for business communication:
- Responding to inquiries with quotes, lead times, and documentation
- Preparing samples, certification files, and OEM project scoping
- Administering partnership tiers, pricing agreements, and orders
- Sending product and certification updates you have requested
- Improving our catalog, documentation, and website based on buyer feedback
Data Sharing
We do not sell your data. Sharing is limited to:
- Logistics providers (freight forwarders, couriers) to deliver samples and orders
- Payment and verification services required to process transactions
- Legal or regulatory authorities where required by law
- No other third parties β your BOMs and project details stay confidential
Data Retention
Inquiry and order records are kept for as long as needed to serve the business relationship and meet accounting obligations. You may request deletion of your inquiry data at any time by emailing [email protected].
Your Rights
You may at any time:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate contact or company details
- Request deletion of your inquiry records
- Opt out of product-update emails while keeping your partnership active
- Ask where your data has been shared (e.g., logistics providers)
Cookies
Our website uses a minimal set of cookies:
- Essential cookies for site functionality and form security
- Analytics cookies (aggregated, non-identifying) to understand which product pages B2B buyers visit
We do not use advertising or cross-site tracking cookies.
Third-Party Services
Forms on this site may be processed by a form-delivery provider solely to route your inquiry to our sales team. Such providers process data on our behalf and under instruction; your details are never used for their own purposes.
Contact Us About Privacy
For any privacy request or question:
- Email: [email protected]
- Response time: within 24 hours on business days